top of page

Privacy Policy

This Privacy Policy describes how www.dobrinova.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Privacy Policy for Dobrinova.com

By interacting with this website, shopping with us, and/or contacting us, you consent to the processing of your Personal Data as outlined in this Privacy Notice.

​

Who We Are

‘We’ refers to Dobrinova.com, owned and managed by Iskra Dobrinova Petrvoa. Additionally, ‘We’ includes our website and hosting provider, WIX, who processes Personal Data on our behalf and ensures a high level of privacy and security for your Personal Data.

​

What Personal Data We Collect and Why We Collect It

Information You Provide Us:

  • Contact Forms: When you contact us via our contact form, we collect Personal Data such as your name, email address, and phone number. This information is necessary for responding to your inquiries and/or providing you with products or services. We retain this information to fulfill these functions.

  • Orders: If you order artworks from us, we collect the same Personal Data plus your shipping and billing addresses and your chosen payment method. This information is used to process your order, for authentication, and fraud prevention. We retain this data for seven years, in accordance with standard business and tax requirements.

  • Payment Processing: We use PayPal to handle eCommerce payments. We do not have access to or store personal financial information, such as credit or debit card numbers.

 

Information Collected Through Cookies:

Please refer to our Cookie Policy for details on the cookies we use and how you can manage your consent to their use.

​

Who We Share Your Data With

We do not share your data with third parties unless required by law or if we believe such action is necessary to comply with legal processes.

​

How Long We Retain Your Data

  • Contact Form Submissions: Personal data provided via our contact form is stored electronically on a high-security website server for approximately 18 months.

  • User Accounts: Personal data for registered users is stored in their user profiles. Users can view, edit, or delete their personal information at any time (except for their username). Website administrators can also view and edit this information. The data is stored for up to 12 months after an account is canceled.

 

Your Rights Over Your Data

If you have an account on this site or have contacted us via a contact form, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include data we are obligated to keep for administrative, legal, or security purposes.

 

Contact Information

If you wish to exercise your rights over your data, please contact us with details of your requirements:

 

Additional Information

​

How We Protect Your Data:

We are dedicated to ensuring your information is secure. We use secure protocols for website browsing, encrypted communication, and data transfer (such as HTTPS and SSL/TLS). We have implemented physical, electronic, and managerial procedures to protect and secure the information we collect online.

​

Data Breach Procedures:

While we strive to ensure the security of our systems, servers, and online third-party accounts & databases, we cannot guarantee absolute security. However, we pledge to notify you, the Data Subject, and the necessary authorities of any data breaches. We will also inform you if there is a threat to your rights or interests. We will take all reasonable steps to prevent security breaches and to assist authorities should any breaches occur.

​

We reserve the right to make changes to this Privacy Notice from time to time.

​

First Published: June 25, 2024

bottom of page